Terms of Service

1. Agreement to Terms

By accessing or using Boxyard ("Service"), operated by Boxyard ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including organization owners, team members, and end customers who interact with the Service through invoice payment pages.

2. Description of Service

Boxyard is a cloud-based rental management software platform designed for equipment and dumpster rental businesses. Our Service provides:

• Inventory tracking and management
• Customer relationship management
• Rental scheduling and dispatch management
• Automated invoicing and billing
• Payment processing integration
• Third-party integrations (including QuickBooks)
• Reporting and analytics
• Team and user management

The Service is provided on a subscription basis with pricing based on your organization's usage (trucks and inventory items).

3. Account Registration and Security

To use certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security of your password and accept all risks of unauthorized access to your account
• Immediately notify us if you discover or suspect any security breaches related to the Service

You are responsible for all activities that occur under your account, including actions taken by team members you invite to your organization.

4. Subscription and Payment Terms

4.1 Pricing

Boxyard offers subscription plans with pricing based on your organization's usage. Current pricing, including our free tier and paid plans, is available on our website. We reserve the right to change pricing upon 30 days' notice to existing subscribers.

4.2 Billing

Paid subscriptions are billed monthly. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. You are responsible for providing accurate billing information.

4.3 Free Trial

We may offer free trials of paid subscription features. At the end of the trial period, you will be automatically charged for the subscription unless you cancel before the trial ends.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months of service. Upon cancellation, you will retain access to your data for 30 days, after which it may be deleted.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
• Use the Service to transmit any viruses, malware, or other malicious code
• Use automated scripts, bots, or other means to access the Service without our express written permission
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Resell, sublicense, or otherwise commercially exploit the Service without our express written consent

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, for any violation of these Terms.

6. Your Data and Content

6.1 Ownership

You retain all rights to the data and content you upload to the Service ("Your Content"). This includes customer information, rental records, invoices, and any other business data you enter into the system.

6.2 License

By uploading Your Content to the Service, you grant us a limited, non-exclusive license to use, store, and process Your Content solely for the purpose of providing and improving the Service. We will not sell Your Content to third parties.

6.3 Data Accuracy

You are solely responsible for the accuracy and legality of Your Content. You represent that you have all necessary rights and permissions to upload and use Your Content, including any customer data or personal information.

6.4 Data Export

You may export Your Content from the Service at any time using available export features. We recommend maintaining regular backups of your important data.

7. Third-Party Integrations

The Service may integrate with third-party services, including but not limited to QuickBooks for accounting and Stripe for payment processing. Your use of these integrations is subject to the terms and privacy policies of those third-party services.

We are not responsible for the availability, accuracy, or functionality of third-party services. We do not endorse and are not liable for any third-party content, products, or services.

8. Payment Processing

If you use the Service to collect payments from your customers, such payments are processed through our third-party payment processor (currently Stripe). By using payment features, you agree to Stripe's Terms of Service and Privacy Policy.

You are responsible for ensuring your use of payment processing features complies with all applicable laws, including those related to payment card industry (PCI) data security standards.

9. Intellectual Property

The Service and its original content, features, and functionality (excluding Your Content) are and will remain the exclusive property of Boxyard and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will function uninterrupted, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• Any errors in the Service will be corrected
• The Service will meet your specific requirements

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BOXYARD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless Boxyard and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

We may revise these Terms from time to time. The most current version will always be available on this page. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may do so by contacting us or using the account deletion features within the Service. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Boxyard regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

17. Contact Us

If you have any questions about these Terms, please contact us at: