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Boxyard vs Docket: Choosing the Right Dumpster Software for Growing Haulers

Compare Boxyard and Docket dumpster rental software. See how scheduling, GPS tracking, driver apps, and pricing compare for haulers.

Boxyard Team·

Boxyard vs Docket: Choosing the Right Dumpster Software for Growing Haulers

Docket has earned a strong reputation among dumpster rental operators, positioning itself as software "made for haulers by haulers." If you're comparing options, you've probably seen their customer portal, GPS tracking features, and bundled website services.

Boxyard takes a similar hauler-first approach but makes different tradeoffs—particularly around route optimization, payment processing, and pricing structure. Here's a detailed comparison to help you decide.

Quick Overview of Each Platform

Docket

Docket markets itself as "The Ultimate Dumpster Rental Software" with a heavy emphasis on being built by former haulers who understand the business. Their platform covers customer and job management, dumpster tracking, driver management, automated billing, online ordering, and optional SEO services.

Key strengths:

  • Built by former haulers with deep industry knowledge
  • GPS dumpster monitoring via mobile app, PIN entry, or QR codes
  • Custom websites with SEO services available
  • 30+ email and SMS notification templates
  • Profitability and benchmark reporting for the dumpster industry

Boxyard

Boxyard is purpose-built for roll-off dumpster rental operations with a focus on operational efficiency. We prioritize route optimization, easy online payments, and two-way QuickBooks sync—the systems that directly impact your daily operations and cash flow.

Key strengths:

  • Automatic route optimization
  • Integrated online payments with customer self-service portal
  • Two-way QuickBooks Online sync with conflict detection
  • Driver app with GPS, photos, signatures, and tonnage tracking
  • Transparent pricing: free tier, then $99/truck/month + $6/dumpster/month

Feature Comparison

Scheduling and Dispatching

Docket handles basic drop-offs and pickups plus exchanges and live loads. Their focus is keeping dispatch simple while covering the job types haulers need.

Boxyard provides a dispatch board with calendar view of all scheduled tasks—deliveries, pickups, swaps, and dump-and-returns. Boxyard route optimization automatically generates optimized routes that minimize drive time and fuel costs. Routes update in real time as you add or modify tasks, with staleness detection that prompts automatic regeneration when schedules change. Drivers can claim routes from their mobile devices rather than being assigned.

GPS and Dumpster Tracking

Docket tracks dumpsters via their mobile app, PIN entry, or QR codes. Locations are visualized on an interactive map and integrate with Samsara, Verizon Connect, and other fleet tracking systems.

Boxyard captures GPS location from drivers throughout the day via the mobile app. The interactive dispatch map displays all active rental locations, helping dispatchers visualize coverage and identify efficient assignments. Real-time availability tracking monitors utilization rates across all dumpster sizes, with complete swap histories and audit trails.

Driver Mobile App

Docket's driver app lets drivers log weight, tonnage, and materials at dump sites. Drivers can see notes (gate codes, special instructions) and capture photos.

Boxyard's driver app is built specifically for roll-off operations. Drivers claim trucks, view their routes, and update task statuses in real time. Photo documentation is built into every task type: before and after shots for deliveries, pickups, swaps, and dump operations. Digital signature capture provides proof of service. If a driver can't complete a job, the dry run workflow captures the reason and notifies the office instantly. Tonnage tracking on dump-and-return tasks ensures accurate disposal billing.

Customer Portal and Online Ordering

Docket provides a customer self-service portal for ordering and payments. Multiple payment methods are supported: online, on-site, and through the portal.

Boxyard sends automated task confirmation emails with links to public status pages where customers can track their service without logging in. Payment happens through a self-service portal where customers pay by card and download receipts. The system handles deposits, partial payments, and refunds.

Website and SEO Services

Docket offers custom dumpster rental websites optimized for conversions, with an integrated shopping cart tied into their system. Optional SEO services are available to help haulers rank in local search.

Boxyard focuses on operational software rather than website building. Our philosophy is that operational excellence—fast quotes, accurate ETAs, easy payments—drives customer satisfaction and organic referrals.

Customer Communication

Docket provides 30+ email and SMS notification templates for status updates and service reminders.

Boxyard sends automated task confirmation emails that notify customers before deliveries and pickups. Each confirmation links to a public status page for self-service tracking. Communication focuses on the touchpoints that matter most: confirming service and enabling payment.

Billing and Payments

Docket offers flexible payment methods with QuickBooks integration for accounting sync.

Boxyard generates invoices automatically from rental charges. Configure pricing once—base rates, delivery fees, overage charges, swap fees, tonnage rates—and calculations happen automatically. Integrated payment processing supports immediate charges or authorization holds at booking. Customers get a self-service payment portal. The system handles deposits, partial payments, and refunds.

Accounting Integration

Docket integrates with QuickBooks for accounting sync.

Boxyard provides two-way sync with QuickBooks Online. Customers, invoices, and payments flow automatically without manual entry. Sync status tracking and conflict detection ensure data integrity, with automatic retries for failed syncs.

Reporting

Docket includes profitability and growth-trend reports, plus benchmark reports comparing your performance to industry averages.

Boxyard provides dashboard metrics at a glance: revenue trends, active rentals, inventory utilization, and alerts requiring attention. Time-series charts show performance over customizable date ranges. Top customer reports identify your most valuable accounts.

Ease of Use and Support

Docket emphasizes their "made for haulers by haulers" background and provides walkthroughs and guides for onboarding. Their team includes former haulers who understand the business.

Boxyard is built on a modern cloud-native stack with type-safe APIs and real-time updates. Team members can be invited with role-based permissions (admins, dispatchers, drivers, standard users). Each user sees only the features and data relevant to their role. A built-in support ticket system lets users report issues, request features, and ask questions directly from the app.

Marketing and Growth Tools

Docket bundles custom websites, SEO services, and marketing tools. Their benchmark reports help haulers understand how they compare to industry peers.

Boxyard focuses on operational efficiency as the foundation for growth. Better route optimization means more jobs per day. Faster payment collection improves cash flow. Accurate tracking reduces lost containers. Our view is that these operational improvements compound into sustainable growth.

Pricing

Docket pricing is not publicly listed and requires contacting their sales team.

Boxyard offers transparent pricing: a free tier (1 truck, 3 dumpsters) to get started, with growth pricing at $99/truck/month plus $6/dumpster/month. A 30-day free trial lets you evaluate the full platform.

Who Each Platform Is Best For

Choose Docket if:

  • Industry-specific expertise from former haulers is important to you
  • You want custom website and SEO services bundled with your software
  • Industry benchmark reporting appeals to your competitive nature
  • You prefer PIN entry or QR code-based dumpster tracking

Choose Boxyard if:

  • Route optimization to reduce fuel costs is a priority
  • You want easy online payments with a customer self-service portal
  • Two-way QuickBooks sync with conflict detection matters for your accounting
  • Transparent, predictable pricing is important
  • You need a driver app with GPS, photos, signatures, and dry run workflows

The Bottom Line

Both Docket and Boxyard are built specifically for dumpster rental operations—neither is generic rental software trying to fit the hauling industry. Docket differentiates on industry expertise and marketing services. Boxyard differentiates on operational automation: route optimization, payment processing, and accounting sync.

If you value website and SEO services bundled with your software, Docket delivers that. If you prioritize operational efficiency and want transparent pricing, Boxyard is worth evaluating.

Ready to see how Boxyard handles your dumpster rental workflows? Start your free trial or book a demo to see route optimization, online payments, and QuickBooks sync in action.